Installing the Vivotek ST3402 Monitoring Software

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Installing the Vivotek ST3402 Monitoring and Recording Software

Recommended minimum system hardware requirements.

The system requirement recommended for this application is as follows:

OS: MS Windows 2000/XP/98SE/Me

CPU: Intel 2.0 GHz Pentium IV or above and AMD Athlon or above

SDRAM: 512 MB SDRAM or above for 16 channels

256 MB SDRAM for 9 channels

Hard disk: 40 GB

Display Chip: nVidia, GeForce series with 32 MB Display memory

ATI Radeon series with 32 MB Display memory


The following notes should help you with the proper installation of the software on to the recommended hardware system.

This application software only supports Intel Pentium IV series or above and AMD Athlon or above CPUs.

Make sure all Power Management and Screen Saver functions are turned off to avoid system hang-ups.


STEP 1: Put the Installation disk into the CD-ROM drive, and installation should start automatically. If installation does not start, click on “Start” on the lower left corner of your screen and open “My Computer” and double click on the CD-ROM icon. The IP surveillance Recorder Installation Window will appear as Fig. 1-5 in below.

Figure 1-5 ST3402 Smart VS-IP Recorder Installation Window

STEP 2: There are links on this page, including Quick Guide, User’s Manual, Release Note, and Install Software DVR. Click on “Install Software DVR” to launch the intallation shield. The InstallShield Wizard will come on and Fig. 1-6 will appear.

Figure 1-6 Welcome page for the Vivotek ST3402

STEP 3: Click on “Next”and the “User information” window will appear as in Fig. 1-8. This window prompts you to enter a username, company name. Click on “Next” to continue.

Figure 1-8 User information for Smart VS-IP Recorder

STEP 4: Set up the administrator’s password by entering a password and confirm the password as shown in Fig. 1-9. Click on “Next” to continue.

Figure 1-9 Confirm Password

STEP 5: Select the installation directory for this application software and click on “Next”, as shown in Fig. 1-10. You can also change the installation directory from the Default directory by clicking on “Browse…”

Figure 1-10 Destination Location for Installation

STEP 6: Select a program folder to install the application software into and then click on “Next”, as shown in Fig. 1-11.

Figure 1-11 Select Program Folder

STEP 7: After checking all the set up information shown in Fig. 1-12, click on “Next” to start file movement and registries update.

Figure 1-12 Check Setup Information

STEP 8: Click on “Finish”, as shown in Fig. 1-13, to finish installation. This completes the program installation.

Figure 1-13 Finish the Installation


First Start up

After installation, one of the IE settings needs to be changed before you can start running the Monitor program. Enable the mechanism for submitting non-encrypted data in the path

“Start->Settings->control Panel->Internet Options->Security->Custom Level…\Setting:”.

You can also find the path from the IE browser, as it is depicted in the following. You can follow the instructions to complete this setting, as shown in Figure 1-1.

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